Disclaimer: Avoid logging into accounts during malware removal Be careful to not expose passwords though a copy-paste function or by clicking a ‘show password’ box if you suspect your computer has been infected. 2.) Release the Shift key when you see the login window (if you are asked to log in twice, learn more about what to do here). The Apple logo will appear on your display.
To enter safe mode: 1.) Start (or restart) your Mac, then immediately press and hold the Shift key. If malware is set to load automatically, this will prevent the malware from doing so, making it easier to remove. Safe mode, often referred to as safe boot, is a way to start your computer so that it performs checks and allows only the minimum required software and programs to load. If you need to download a removal tool, disconnect after the download is complete and don’t connect again until you are sure that the malware has been removed.Ģ. So stay offline as much as possible if you suspect that your computer has been infected. Disconnecting from the internet will prevent more of your data from being sent to a malware server or the malware from spreading further.
If malware removal is unsuccessful, sometimes the only way to be sure your computer is free of malware is to entirely reinstall the operating system and your applications or programs from scratch.
